FAQ

Last updated: 2026-02-07


What is Ascoltus?

Ascoltus is an AI-based listening and interaction platform.
It offers a space for reflection, emotional expression, and daily conversation — without judgment, pressure, or expectations.

Ascoltus listens, responds, and remembers — to support continuity and connection over time.


Is Ascoltus a therapist or coach?

No.

Ascoltus is not a therapist, coach, or medical professional.
It does not provide therapy, diagnosis, or professional advice.

It is designed for emotional resonance and companionship — not treatment.


Who is Ascoltus for?

Ascoltus is for adults who:

  • want to talk freely and privately,
  • seek reflection or emotional relief,
  • value continuity and memory in conversations,
  • want a calm, non-judgmental presence.

You do not need a specific problem to use Ascoltus.


Does Ascoltus remember me?

Yes.

Ascoltus can retain conversational memory to provide a sense of continuity and recognition across interactions, depending on your plan and settings.

Memory is used only to improve your personal experience.


Is my data private?

Yes.

Your conversations are processed securely and are not sold to third parties.
Data handling follows applicable data protection laws and our Privacy Policy.


Is Ascoltus safe to use?

Ascoltus is designed for everyday emotional interaction.

However, it is not suitable for crisis situations.
If you are experiencing severe emotional distress or thoughts of self-harm, please contact local emergency services or a qualified professional immediately.


Is Ascoltus free?

Ascoltus may offer a free plan with limited usage, as well as paid plans with higher interaction limits and additional features.

Plan details and limits are clearly shown before purchase.


What happens when I reach my usage limit?

Once your plan’s interaction limit is reached:

  • access is paused until the next billing cycle, or
  • you may upgrade to a different plan, if available.

Unused interactions do not roll over unless explicitly stated.


Can I cancel my subscription?

Yes.

You can cancel your subscription at any time through your account settings.
Your access remains active until the end of the current billing period.

Payments already made are non-refundable unless required by law.


Is Ascoltus available in multiple languages?

Yes.

Ascoltus supports multiple languages and automatically adapts based on your preferences or selected language.


Can Ascoltus replace human connection?

No — and it is not meant to.

Ascoltus is designed to complement, not replace, human relationships or professional support.


How accurate are Ascoltus responses?

Ascoltus responses are generated by AI and may occasionally be inaccurate or incomplete.

They should be experienced as conversational reflections, not as facts or advice.


Can I rely on Ascoltus for important decisions?

No.

Ascoltus should not be used as the sole basis for medical, legal, financial, or life-altering decisions.


How can I contact support?

If you have questions or need assistance, you can contact us at:

Ascoltus
📧
🌐 https://ascoltus.com


Ascoltus is a space to speak freely — not a place to be fixed.

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