Last updated: 2026-04-10
1. Introduction
Welcome to Ascoltus (“Ascoltus”, “we”, “us”, or “our”). Ascoltus is an AI-based conversational platform for reflection and non-clinical everyday interaction.
By accessing or using ascoltus.com and any related services (the “Service”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, do not use the Service.
2. Eligibility
You must be at least 18 years old to use Ascoltus and have the legal capacity to enter into this agreement.
3. Nature of the Service
Ascoltus provides AI-generated conversational interactions intended for reflection, self-expression, and non-clinical everyday conversation.
Ascoltus does not provide medical advice, psychological diagnosis, support space, counseling, or legal, financial, or professional advice.
The Service is not a substitute for licensed professionals or emergency services. If you are in crisis or believe you may harm yourself or others, seek immediate help from local emergency services or a qualified professional.
4. User Accounts
Some features require an account. You are responsible for providing accurate information, safeguarding your credentials, and all activity under your account.
We may suspend or terminate accounts that misuse the Service or violate these Terms.
5. Plans, Billing, and Cancellation
Ascoltus may offer free and paid plans with usage limits. Paid plans are billed in advance on a recurring basis until cancelled.
- Usage limits reset according to the applicable plan.
- Unused allowances do not roll over unless explicitly stated.
- You can cancel a paid plan at any time. Cancellation stops future renewals but does not automatically create a refund for the current billing period unless required by applicable law.
- Prices may change prospectively with prior notice where required.
All questions about billing can be sent to .
6. Acceptable Use
- do not use the Service for unlawful purposes,
- do not exploit, reverse engineer, or manipulate the AI system,
- do not upload harmful, abusive, or illegal content,
- do not impersonate others or use the Service to deceive third parties.
We may monitor usage patterns to protect the integrity, safety, and availability of the Service.
7. AI Output and Limitations
Responses are generated automatically and may be incomplete, inaccurate, delayed, or inappropriate in some contexts. AI output is not guaranteed to be accurate, suitable, or available at all times.
You use the Service and any AI-generated output at your own risk.
8. Intellectual Property
Unless otherwise stated, the Service, branding, interface, and original site content are owned by or licensed to Ascoltus. You may not copy, distribute, or create derivative works from protected content except as permitted by law.
9. Limitation of Liability
To the maximum extent permitted by applicable law, Ascoltus shall not be liable for indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service.
Nothing in these Terms excludes liability that cannot be excluded under applicable law.
10. Privacy
Your use of the Service is also governed by our Privacy Policy and Cookie Policy.
11. Governing Law
These Terms are governed by Swiss law. The place of jurisdiction is Dietikon, Switzerland, to the extent permitted by applicable law.