Last updated: 2026-02-07
1. Introduction
Welcome to Ascoltus (“Ascoltus”, “we”, “us”, or “our”).
Ascoltus is an AI-based listening and interaction platform designed to provide emotional support, reflection, and daily conversational interaction.
By accessing or using ascoltus.com and any related services (the “Service”), you agree to be bound by these Terms and Conditions (“Terms”).
If you do not agree with these Terms, you must not use the Service.
2. Eligibility
You must be at least 18 years old to use Ascoltus.
By using the Service, you confirm that you meet this requirement and have the legal capacity to enter into this agreement.
3. Nature of the Service (Important)
Ascoltus provides AI-generated conversational interactions intended for:
- emotional resonance,
- reflection,
- companionship,
- personal well-being.
Ascoltus does not provide:
- medical advice,
- psychological diagnosis,
- therapy,
- legal, financial, or professional advice.
The Service is not a substitute for professional care.
If you are experiencing a crisis or believe you may harm yourself or others, please seek immediate professional help or contact local emergency services.
4. User Accounts
To access certain features, you must create an account.
You agree to:
- provide accurate and complete information,
- keep your login credentials confidential,
- be responsible for all activity under your account.
We reserve the right to suspend or terminate accounts that violate these Terms or misuse the Service.
5. Plans, Usage Limits, and Payments
Ascoltus may offer free and paid plans with defined usage limits (e.g. number of chats or interactions).
- Usage limits are hard limits and reset according to your plan terms.
- Unused interactions do not roll over unless explicitly stated.
- Paid plans are billed in advance and are non-refundable, unless required by applicable law.
We may change pricing or plan structures at any time. Changes apply prospectively only.
6. Acceptable Use
You agree not to:
- use the Service for unlawful purposes,
- attempt to exploit, reverse engineer, or manipulate the AI system,
- upload or transmit harmful, abusive, or illegal content,
- use Ascoltus to impersonate others or deceive third parties.
We reserve the right to monitor usage patterns to protect the integrity of the Service.
7. AI Output and Limitations
Ascoltus responses are generated automatically and may:
- be incomplete,
- contain inaccuracies,
- reflect probabilistic language patterns.
You acknowledge that:
- AI output is not guaranteed to be accurate or appropriate in all cases,
- reliance on AI responses is at your own risk.
8. Intellectual Property
All content, software, branding, and AI systems related to Ascoltus are owned by or licensed to us.
You are granted a limited, non-exclusive, non-transferable license to use the Service for personal, non-commercial purposes.
You may not copy, modify, distribute, or resell any part of the Service without our written permission.
9. User Content
You retain ownership of content you submit (e.g. messages).
By using the Service, you grant us a non-exclusive, worldwide license to process your content solely for:
- providing the Service,
- improving system performance,
- ensuring safety and compliance.
We do not sell private conversation content.
10. Privacy
Your use of Ascoltus is subject to our Privacy Policy, which explains how we collect and process personal data.
11. Service Availability
We aim to provide high availability but do not guarantee uninterrupted access.
We may:
- modify or discontinue features,
- perform maintenance,
- suspend the Service temporarily or permanently.
We are not liable for interruptions beyond our reasonable control.
12. Termination
You may stop using Ascoltus at any time.
We may terminate or suspend access if:
- these Terms are violated,
- misuse or abuse is detected,
- required by law.
Termination does not entitle you to refunds unless legally required.
13. Disclaimer of Warranties
The Service is provided “as is” and “as available.”
To the maximum extent permitted by law, we disclaim all warranties, including:
- fitness for a particular purpose,
- accuracy,
- non-infringement.
14. Limitation of Liability
To the maximum extent permitted by law:
- Ascoltus shall not be liable for indirect, incidental, or consequential damages,
- total liability shall not exceed the amount paid by you in the preceding 12 months.
15. Indemnification
You agree to indemnify and hold harmless Ascoltus from claims arising out of:
- misuse of the Service,
- violation of these Terms,
- violation of applicable laws.
16. Governing Law and Jurisdiction
These Terms shall be governed by the laws of Switzerland, excluding conflict-of-law rules.
The courts of Switzerland shall have exclusive jurisdiction, unless mandatory consumer protection laws provide otherwise.
17. Changes to These Terms
We may update these Terms from time to time.
Continued use of the Service after changes constitutes acceptance of the updated Terms.
18. Contact
For questions regarding these Terms, contact us at:
Ascoltus
📧
🌐 https://ascoltus.com
By using Ascoltus, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.